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A+ Academy – Privacy Policy

Effective Date: 29/05/2025

A+ Academy we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website or enroll in our educational services (online or offline).

1. Information We Collect

We may collect the following types of information:

Personal Information (from Students/Guardians)

  • Full name, date of birth, NIC number

  • School name, grade, and subject selections

  • Guardian name, relationship, and contact details

  • Address, email address, WhatsApp number

Academic & Registration Data

  • Course enrollment (online or physical)

  • A/L stream and examination details

  • Student ID or index number

  • Exam results and academic performance

Payment Information

  • Payment date, method, and amount

  • Reference numbers (for online transactions)

  • Communication related to billing or receipts

Automatically Collected Data

  • IP address, browser type, device type

  • Site usage (pages visited, login records)

2. How We Use Your Information

We use your information for purposes including:

  • Registering students and managing enrollment

  • Generating class and exam timetables

  • Providing access to the student dashboard

  • Delivering educational content and resources

  • Managing exams, results, and handbooks

  • Communicating updates or announcements

  • Processing tuition and course payments

  • Improving website performance and usability

3. Data Protection Measures

We take your privacy seriously and implement security measures such as:

  • SSL encryption for secure data transmission

  • Password-protected dashboards and portals

  • Role-based access control for staff and admin

  • Regular website backups and vulnerability checks

We do not sell or rent your data to third parties.

4. Who Has Access to Your Information

Your information may be accessed only by:

  • Authorized A+ Academy administrators and staff

  • Payment service providers (for online transactions)

  • Technical service providers assisting with site functionality

All data access is strictly role-based and confidential.

5. Data Sharing

We may share your data only when necessary:

  • With legal or government authorities if required by law

  • With third-party payment processors for secure transactions

  • With service providers who assist in hosting, security, or communications, under binding privacy agreements

6. Data Retention

We retain student data:

  • For the duration of the student’s active enrollment

  • Up to 3 years after last activity for administrative or legal purposes

You may request deletion of your account and data at any time by contacting us.

7. Your Rights

As a data subject, you have the right to:

  • Access a copy of your personal data

  • Request corrections to your data

  • Request deletion of your data, where permitted

  • Withdraw consent or opt out of marketing communications

8. Data of Minors

We collect information about students who are minors only with the consent of a parent or guardian. All minor-related data is handled with strict security and confidentiality.

9. Cookies and Tracking

Our website may use cookies to improve your experience and website functionality. You may disable cookies through your browser settings if desired.

10. Contact Us

If you have questions, concerns, or requests related to this privacy policy or your personal information, please contact:

A+ Academy
172 Thiruvalluvar Nagar Yokapuram East.

Email: web.aplusacademy@gmail.com
Phone/WhatsApp: +94 0766261801

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